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Why hire the geeks?

By 19 September 2016September 29th, 2016Online Marketing

One day you wake up, look at your website or the blank space on the internet that should be your website and decide you need help. In today’s ever-changing world of technology, how do you find the right web design company to develop your site when everybody seems to be calling themselves a website expert? Guess what… many of these “experts” actually outsource the work to a third party company, often located overseas. This means that while their services may be cheap, getting changes and fixes done could be a time consuming headache for you and your business. You get what you pay for and that includes website work. When you pay less, the quality of work and customer service tends to go down with the price. I can’t tell you how many clients we’ve acquired after they were abused and taken advantage of from a website company with no real backbone support to handle a client’s full-service needs because the entire project was actually outsourced to someone else who cashed their check and moved on.

Your website is an extension of your storefront. It’s your brand. It’s represents not only what you do but how you do it. It’s a reflection of your business identity. In a digital age, people may visit your website before they ever pick up a phone to call you or walk through the door. It’s amazing how many people skimp and cut corners on their website. Don’t treat your website like a distant stepchild. You could blow your best chance to make a great impression, sometimes a first impression.

When shopping for a website design company, be careful about falling into the trap of a good sales pitch. A jazzy sales pitch with poor follow-through can really hurt your business and delay your success. When I talk to a new client, I don’t try to sell them. I take an educational approach. I get to know our clients, their business, and their challenges. We talk about wants and needs and what is possible with a new site. I teach the client the right and wrong way of doing things. It’s important to understand how a visually appealing, easy to navigate website can grow awareness and drive revenue growth. I show them the world of website technology and offer them tools to improve the user experience. Conversely, I show our clients what can happen when a potential customer lands on a poorly functioning website. It’s not good! I then step back and let them decide who they want to hire for the job.

I like transparency and anyone that has worked with me knows that I have nothing to hide. When I work with a client, I put everything out there. I do business in a very honest way.  Business partners should support each other. We all have goals and milestones we need to hit. At Geek Town USA, we’re here to help our clients hit their goals. When they do, we do! Of course we’re here to make a profit but I am not in business to screw others. I want every single client, small or large, to succeed in their business. We want our clients to grow and we want to grow with them.

My team and I believe in world class service. We take doing business and being there for our clients to the next level.  Our foundation is our loyalty to our clients. We will do whatever it takes to get the job done. Your goals become our goals. If you call, we will answer! If you email, we will reply right away! If you need something done, we get it done ASAP! We have the sense of urgency embedded into our DNA and that’s why clients rarely leave us once they commit to us.

A Digital Marketing Agency You Can Trust

Geek Town USA is a full service web design and marketing company. Our team specializes in comprehensive digital business solutions, from building websites to complete rebranding, to ad placement strategies and much more. Connect with us today for a consultation and next steps.